DZOGBENUKU, Robert K.; AHIABOR, Godson K.; AMOAKO, George K. Customer Service and Customer Retention in Ghana’s Banking Sector: The Case of SG SSB Bank (Societe Generale, Ghana). Indian Journal of Marketing, [S. l.], v. 44, n. 1, p. 33–43, 2014. DOI: 10.17010/ijom/2014/v44/i1/80471. Disponível em: https://indianjournalofmarketing.com/index.php/ijom/article/view/80471. Acesso em: 10 oct. 2025.