PANDEY, Praveen Kumar; VERMA, Priti; TRAYAMBAK, Shruti. Empirical Analysis of Interrelationship Between Service Quality, Consumer Involvement, and Consumer Satisfaction. Indian Journal of Marketing, [S. l.], v. 50, n. 4, p. 25–42, 2020. DOI: 10.17010/ijom/2020/v50/i4/151571. Disponível em: https://indianjournalofmarketing.com/index.php/ijom/article/view/151571. Acesso em: 9 oct. 2025.