Volume 35, Issue 12, December 2005

Articles

• Transformation of the 8p's to 8c's - A Customer Centric Approach

  T. Suchitra Rani, Dhanya Menon

• Managing Business Process Outsourcing - Opportunities & challenges

  Ch.Ibohal Meitei, C. D. Balaji

• A Study of Passenger Amenities in Indian Railways with Reference to Vijayawada Division

  V. Vijay Durga Prasad

• The Product Life Cycle—Analysis and Applications Issues

  Ajit Kumar Shukla

• Comparative Analysis of Rural and Urban Consumers on Milk Consumption

  V. Kubendran, T. Vanniarajan

• Management of Healthcare Service Sector—A Study of Primary Health Centres

  R. Singh, Sunaina