Volume 44, Issue 1, January 2014

Published: 2014-01-01

Articles

  • Conceptual Paper Proposing the 'Vishvas – Valleti Consumer Empowerment Model'

    Radhika Jade Vishvas, Murugaiah Valleti
    5-21
    DOI: https://doi.org/10.17010/ijom/2014/v44/i1/80456

  • Determinants of Consumers' Perceived Risk in Online Shopping : A Study

    Priyanka Sinha, Saumya Singh
    22-32
    DOI: https://doi.org/10.17010/ijom/2014/v44/i1/80468

  • Customer Service and Customer Retention in Ghana's Banking Sector: The Case of SG SSB Bank (Societe Generale, Ghana)

    Robert K. Dzogbenuku, Godson K. Ahiabor, George K. Amoako
    33-43
    DOI: https://doi.org/10.17010/ijom/2014/v44/i1/80471

  • A Study of Channel Member Satisfaction and Ensuing Commitment in International and Domestic Pharmaceutical Distribution Channels

    Reeva Paul
    44-55
    DOI: https://doi.org/10.17010/ijom/2014/v44/i1/80473