Volume 46, Issue 2, February 2016

Articles

• Service Quality in the Telecommunication Industry: Analysis with Special Reference to DSL Services

  S. Rajeswari, Yarlagadda Srinivasulu, S. Thiyagarajan

  7-21

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  DOI: https://doi.org/10.17010/ijom/2016/v46/i2/87245

• A Study of Trends in B2C Online Buying in India

  Deepal Joshi, Sarla Achuthan

  22-35

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  DOI: https://doi.org/10.17010/ijom/2016/v46/i2/87248

• Impact of Internet Banking on Customer Satisfaction in Private and Public Sector Banks

  Garima Srivastav, Arun Mittal

  36-49

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  DOI: https://doi.org/10.17010/ijom/2016/v46/i2/87252

• Apparel Shopping Styles of Young Adult Consumers in Bangalore

  Theresa Nithila Vincent

  50-61

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  DOI: https://doi.org/10.17010/ijom/2016/v46/i2/87258