Customers’ Purchase Intention of Green Cosmetics in India : Empirical Validations Using an Extended Theory of Planned Behavior (TPB)

Authors

  •   Abhilasha Singh Upadhyaya Research Scholar (Corresponding Author), Jaypee Business School, A-10, Block - A, Industrial Area, Sector - 62, Noida - 201 309, Uttar Pradesh
  •   Charu Sijoria Assistant Professor, Jaypee Business School, A-10, Block - A, Industrial Area, Sector - 62, Noida - 201 309, Uttar Pradesh

DOI:

https://doi.org/10.17010/ijom/2024/v54/i8/174187

Keywords:

green cosmetics

, sustainable consumption, sustainable development goals, green consumption, green consumer purchase intentions, theory of planned behavior, green-buying, nature-friendly cosmetics, organic cosmetics.

Paper Submission Date

, September 25, 2023, Paper sent back for Revision, April 1, 2024, Paper Acceptance Date, May 10, Paper Published Online, August 14, 2024

Abstract

Purpose : The motive behind the present research was to examine the variables that influence consumers’ intentions to purchase green cosmetics. Additionally, this research aimed to visualize the significance of green cosmetics in the thoughts of contemporary customers and examine current developments in the cosmetics sector.

Design/Methodology/Approach : The proposed research framework was based on the theory of planned behavior, which is extended by introducing “Environmental Concern†and “Environmental Knowledge†as the predictors of attitude toward the purchase intentions of green cosmetics. The empirical validations were achieved through multiple linear regression. A total of 286 responses were instrumented for the study.

Findings : The findings of the study demonstrated that consumers’ intentions to purchase green cosmetics are highly influenced by their attitudes about green cosmetics, perceived behavioral control, trust in green cosmetics, and social influence. Nevertheless, even when both variables had a considerable impact on customers’ attitudes toward green cosmetics, environmental concern and environmental knowledge did not significantly affect consumers’ intentions to purchase green cosmetics.

Originality/Value : The study enriched the existing literature related to consumer purchase behavior of green cosmetics by picturing a holistic view of the existing academic literature available and also provided a scale for the purchase intention in the Indian context.

Limitations : Though 286 responses were collected for the study, more responses could have altered the results. The sample size is the study’s limitation.

Downloads

Download data is not yet available.

Published

2024-08-14

How to Cite

Upadhyaya, A. S., & Sijoria, C. (2024). Customers’ Purchase Intention of Green Cosmetics in India : Empirical Validations Using an Extended Theory of Planned Behavior (TPB). Indian Journal of Marketing, 54(8), 60–77. https://doi.org/10.17010/ijom/2024/v54/i8/174187

Issue

Section

Articles

References

Adestia, D. (2022). The role of altruistic and hedonic value in increasing green purchase intention: Mediation pro - environmental behavior. Journal of Management and Islamic Finance, 2(1), 119–136. https://doi.org/10.22515/jmif.v2i1.5229

Adrita, U. W. (2020). Consumers' actual purchase behaviour towards green product: A study on Bangladesh. International Journal of Business Innovation and Research, 21(3), 311–323. https://doi.org/10.1504/ijbir.2020.105923

Ahammad, T., Uddin, B., Islam, T., & Rahman, D. (2023). The factors affecting green products purchasing behaviour: A study on Bangladeshi customers perspective. Journal of Islamic Management Studies, 6(2), 45–55.

Aini, M. S., Fakhrul-Razi, A., Mumtazah, O., & Meow Chen, J. M. (2007). Malaysian households' drinking water practices: A case study. International Journal of Sustainable Development & World Ecology, 14(5), 503–510. https://doi.org/10.1080/13504500709469749

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-t

Almrafee, M., & Akaileh, M. (2024). Customers' purchase intention of renewable energy in Jordan: The case of solar panel systems using an extended theory of planned behavior (TPB). International Journal of Energy Sector Management, 18(3), 457–473. https://doi.org/10.1108/ijesm-01-2023-0002

Amin, S., & Tarun, M. T. (2021). Effect of consumption values on customers' green purchase intention: A mediating role of green trust. Social Responsibility Journal, 17(8), 1320–1336. https://doi.org/10.1108/srj-05-2020-0191

Armutcu, B., Ramadani, V., Zeqiri, J., & Dana, L.-P. (2024). The role of social media in consumers' intentions to buy green food: Evidence from Türkiye. British Food Journal, 126(5), 1923–1940. https://doi.org/10.1108/bfj-11-2022-0988

Bhattacharya, S. (2012). Consumer attitude towards green marketing in India. Available at SSRN. https://ssrn.com/abstract=2117810

Bhatti, K. K., & Negi, A. (2018). Determinants of green marketing leading to sustainable competitive advantage for retailers within the Delhi region. Indian Journal of Marketing, 48(8), 53–64. https://doi.org/10.17010/ijom/2018/v48/i8/130540

Chaudhary, R., & Bisai, S. (2018). Factors influencing green purchase behavior of millennials in India. Management of Environmental Quality, 29(5), 798–812. https://doi.org/10.1108/meq-02-2018-0023

Duong, C. D., Doan, X. H., Vu, D. M., Ha, N. T., & Van Dam, K. (2022). The role of perceived environmental responsibility and environmental concern on shaping green purchase intention. Vision. https://doi.org/10.1177/09722629221092117

Ghazali, E., Soon, P. C., Mutum, D. S., & Nguyen, B. (2017). Health and cosmetics: Investigating consumers' values for buying organic personal care products. Journal of Retailing and Consumer Services, 39, 154–163. https://doi.org/10.1016/j.jretconser.2017.08.002

Ghose, A., & Chandra, B. (2018). Consumption behaviour towards green durable products : The moderating role of demographics. Indian Journal of Marketing, 48(6), 22–41. https://doi.org/10.17010/ijom/2018/v48/i6/127834

Gungaphul, M., & Heeroo, S. D. (2022). Green buying behavior among Mauritian consumers: Extending the TPB Model. PEOPLE: International Journal of Social Sciences, 7(3), 189–207. https://doi.org/10.20319/pijss.2022.73.189207

Hair Jr., J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/ebr-10-2013-0128

Hasan, A., Islam, M. T., Ehasan, M. A., Sumon, S. M., Hossain, M. S., & Haydar, A. (2022). The extension of the theory of planned behavior (TPB) to predict green tea purchase intentions: The role of green tea satisfaction. Global Media Journal, 20(49), 1–7. https://doi.org/10.36648/1550-7521.20.49.294

Hossain, I., Nekmahmud, M., & Fekete-Farkas, M. (2022). How do environmental knowledge, eco-label knowledge, and green trust impact consumers' pro-environmental behaviour for energy-efficient household appliances? Sustainability, 14(11), 6513. https://doi.org/10.3390/su14116513

Hsu, C.-L., Chang, C.-Y., & Yansritakul, C. (2017). Exploring purchase intention of green skincare products using the theory of planned behavior: Testing the moderating effects of country of origin and price sensitivity. Journal of Retailing and Consumer Services, 34, 145–152. https://doi.org/10.1016/j.jretconser.2016.10.006

Indriani, I. A., Rahayu, M., & Hadiwidjojo, D. (2019). The influence of environmental knowledge on green purchase intention the role of attitude as mediating variable. International Journal of Multicultural and Multireligious Understanding, 6(2), 627–635. https://doi.org/10.18415/ijmmu.v6i2.706

Jaiswal, D., & Kant, R. (2018). Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. Journal of Retailing and Consumer Services, 41, 60–69. https://doi.org/10.1016/j.jretconser.2017.11.008

Jaiswal, D., & Singh, B. (2018). Toward sustainable consumption: Investigating the determinants of green buying behaviour of Indian consumers. Business Strategy and Development, 1(1), 64–73. https://doi.org/10.1002/bsd2.12

Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31–36. https://doi.org/10.1007/bf02291575

Kansal, B., Pathania, A. K., & Saini, J. R. (2017). Evaluation of consumer behaviour & assessment of factors determining acceptance of solar energy products. Indian Journal of Marketing, 47(7), 20–34. https://doi.org/10.17010/ijom/2017/v47/i7/116474

Kumar, D. P., Subbarayudu, Y., & Nagaraju, E. (2019). Employability skills of management graduates: The comparative status of SC/ST students in Andhra Pradesh. Prabandhan: Indian Journal of Management, 12(3), 50–61. https://doi.org/10.17010/pijom/2019/v12i3/142340

Kumar, N., & Mohan, D. (2021). Sustainable apparel purchase intention: Collectivist cultural orientation and price sensitivity in extended TPB model. Journal of Revenue and Pricing Management, 20(2), 149–161. https://doi.org/10.1057/s41272-021-00297-z

Kumari, R., Verma, R., Debata, B. R., & Ting, H. (2022). A systematic literature review on the enablers of green marketing adoption: Consumer perspective. Journal of Cleaner Production, 366, 132852. https://doi.org/10.1016/j.jclepro.2022.132852

Laheri, V. K. (2020). The moderating effect of facilitators and barriers for purchase of green products in India. Indian Journal of Marketing, 50(3), 7–21. https://doi.org/10.17010/ijom/2020/v50/i3/151026

Latip, M. S., Newaz, F. T., Mohamad, M. A., Tumin, S. A., Rahman, N. F., & Noh, I. (2021). The moderating effect of food safety knowledge on organic food purchase intention in a new normal. Pertanika Journal of Social Sciences and Humanities, 29(4), Article ID JSSH-8157-2021. https://doi.org/10.47836/pjssh.29.4.10

Lee, C.-C., Wang, F., & Chang, Y.-F. (2023). Does green finance promote renewable energy? Evidence from China. Resources Policy, 82, 103439. https://doi.org/10.1016/j.resourpol.2023.103439

Lin, S.-T., & Niu, H.-J. (2018). Green consumption: Environmental knowledge, environmental consciousness, social norms, and purchasing behavior. Business Strategy and the Environment, 27(8), 1679–1688. https://doi.org/10.1002/bse.2233

Mathur, S., Vishnoi, S. K., Bagga, T., Mittal, A., & Mittal, A. (2024). Examining the impact of argument quality and source credibility on consumers' behavioral intention toward green cosmetics: The moderating role of perceived innovativeness. Prabandhan: Indian Journal of Management, 17(3), 26–47. https://doi.org/10.17010/pijom/2024/v17i3/173364

Panda, T. K., Kumar, A., Jakhar, S., Luthra, S., Garza-Reyes, J. A., Kazancoglu, I., & Nayak, S. S. (2020). Social and environmental sustainability model on consumers' altruism, green purchase intention, green brand loyalty and evangelism. Journal of Cleaner Production, 243, 118575. https://doi.org/10.1016/j.jclepro.2019.118575

Park, C. Y., Takahashi, K., Li, F., Takakura, J., Fujimori, S., Hasegawa, T., Ito, A., Lee, D. K., & Thiery, W. (2023). Impact of climate and socioeconomic changes on fire carbon emissions in the future: Sustainable economic development might decrease future emissions. Global Environmental Change, 80, 102667. https://doi.org/10.1016/j.gloenvcha.2023.102667

Pasricha, D., & Jain, K. (2019). Antecedents affecting purchase of luxury ayurvedic skin care products. Indian Journal of Marketing, 49(9), 7–21. https://doi.org/10.17010/ijom/2019/v49/i9/146937

Premi, H., Sharma, M., & Dangayach, G. S. (2021). Green marketing: A systematic literature review. Indian Journal of Marketing, 51(8), 39–57. https://doi.org/10.17010/ijom/2021/v51/i8/165761

Qi, X., & Ploeger, A. (2021). Explaining Chinese consumers' green food purchase intentions during the COVID-19 pandemic: An extended theory of planned behaviour. Foods, 10(6), 1200. https://doi.org/10.3390/foods10061200

Rashid, I., & Lone, A. H. (2023). Organic food purchases: Does green trust play a part? Asia-Pacific Journal of Business Administration, Vol. ahead-of-print, No. ahead-of-print. https://doi.org/10.1108/apjba-11-2022-0506

Ricci, E. C., Banterle, A., & Stranieri, S. (2018). Trust to go green: An exploration of consumer intentions for eco-friendly convenience food. Ecological Economics, 148, 54–65. https://doi.org/10.1016/j.ecolecon.2018.02.010

Santos, V., Gomes, S., & Nogueira, M. (2021). Sustainable packaging: Does eating organic really make a difference on product-packaging interaction? Journal of Cleaner Production, 304, 127066. https://doi.org/10.1016/j.jclepro.2021.127066

Sarstedt, M., & Mooi, E. (2014). A concise guide to market research: The process, data, and methods using IBM SPSS statistics. Springer. https://doi.org/10.1007/978-3-642-53965-7

Saunders, M. N., Lewis, P., & Thornhill, A. (2020). Research methods for business students (8th ed.). Pearson.

Sharma, K., Aswal, C., & Paul, J. (2023). Factors affecting green purchase behavior: A systematic literature review. Business Strategy and the Environment, 32(4), 2078–2092. https://doi.org/10.1002/bse.3237

Singhal, A., & Malik, G. (2021). The attitude and purchasing of female consumers towards green marketing related to cosmetic industry. Journal of Science and Technology Policy Management, 12(3), 514–531. https://doi.org/10.1108/jstpm-11-2017-0063

Srivastava, C., & Mahendar, G. (2018). Intention to adopt sustainable energy : Applying the theory of planned behaviour framework. Indian Journal of Marketing, 48(10), 20–33. https://doi.org/10.17010/ijom/2018/v48/i10/132325

Sun, Y., & Wang, S. (2020). Understanding consumers' intentions to purchase green products in the social media marketing context. Asia Pacific Journal of Marketing and Logistics, 32(4), 860–878. https://doi.org/10.1108/APJML-03-2019-0178

Tan, Y., Ying, X., Gao, W., Wang, S., & Liu, Z. (2023). Applying an extended theory of planned behavior to predict willingness to pay for green and low-carbon energy transition. Journal of Cleaner Production, 387, 135893. https://doi.org/10.1016/j.jclepro.2023.135893

Tarabieh, S. M. (2021). The impact of greenwash practices over green purchase intention: The mediating effects of green confusion, green perceived risk, and green trust. Management Science Letters, 11(2), 451–464. https://doi.org/10.5267/j.msl.2020.9.022

Uddin, I., Usman, M., Saqib, N., & Makhdum, M. S. A. (2023). The impact of geopolitical risk, governance, technological innovations, energy use, and foreign direct investment on CO2 emissions in the BRICS region. Environmental Science and Pollution Research, 30, 77957. https://doi.org/10.1007/s11356-023-28076-w

Varshneya, G., Pandey, S. K., & Das, G. (2017). Impact of social influence and green consumption values on purchase intention of organic clothing: A study on collectivist developing economy. Global Business Review, 18(2), 478–492. https://doi.org/10.1177/0972150916668

Wang, Y., Long, X., Li, L., Wang, Q., Ding, X., & Cai, S. (2021). Extending theory of planned behavior in household waste sorting in China: The moderating effect of knowledge, personal involvement, and moral responsibility. Environment, Development and Sustainability, 23, 7230–7250. https://doi.org/10.1007/s10668-020-00913-9

White, K., Habib, R., & Hardisty, D. J. (2019). How to SHIFT consumer behaviors to be more sustainable: A literature review and guiding framework. Journal of Marketing, 83(3), 22–49. https://doi.org/10.1177/0022242919825649

Yadav, S. S., Kar, S. K., & Rai, P. K. (2022). Why do consumers buy recycled shoes? An amalgamation of the theory of reasoned action and the theory of planned behaviour. Frontiers in Environmental Science, 10. https://doi.org/10.3389/fenvs.2022.1007959

YeÄŸin, T., & Ikram, M. (2022). Analysis of consumers' electric vehicle purchase intentions: An expansion of the theory of planned behavior. Sustainability, 14(19), 12091. https://doi.org/10.3390/su141912091

Yue, B., Sheng, G., She, S., & Xu, J. (2020). Impact of consumer environmental responsibility on green consumption behavior in China: The role of environmental concern and price sensitivity. Sustainability, 12(5), 2074. https://doi.org/10.3390/su12052074

Zaman, S. I., Ali, M. R., & Khan, S. A. (2024). Exploring interrelationships among barriers and enablers of green procurement for a sustainable supply chain. International Journal of Procurement Management, 19(2), 226–252. https://doi.org/10.1504/IJPM.2024.136051